Start with roles
Define who is moving, who is staying and who is on the lease
A roommate move starts with a people map, not a box count. Write down who will leave, who will remain, who will enter the new home and whose name appears on each tenancy document. Those roles affect notices, deposits, utility accounts and access to the old unit. The Landlord and Tenant Board’s Interpretation Guideline 21 distinguishes tenants, occupants, roommates, subtenants and assignees; the correct label depends on the facts, not what the household casually calls itself. When rights or liability are unclear, obtain qualified legal advice rather than treating a moving checklist as a legal opinion.
Hold one short planning meeting before anyone books movers. Confirm the old and new addresses, each person’s physical move date, the date possession changes, and whether anyone needs temporary storage. A roommate who stays may need the kitchen usable while another person’s bedroom is cleared. A roommate joining later may not yet have keys or permission to use the loading area. Put each constraint into a shared timeline so one person’s plan does not quietly assume another person will supervise, pay or clean.
Use the Ontario renter move-out checklist for tenancy and condition tasks, then add a roommate responsibility column beside every item. Assign one named owner and a due date to notices, elevator booking, truck access, cleaning, key return and account changes. Shared responsibility often means no responsibility when moving week becomes busy. A visible owner can ask for help, but remains accountable for confirming completion and saving the receipt, email or photograph that proves it.
- List every tenant, occupant, outgoing roommate and incoming roommate separately.
- Record possession, moving, cleaning and key-return dates rather than assuming they match.
- Identify which decisions require the landlord, condominium manager or all named tenants.
- Choose one shared communication channel and one current version of the plan.
Put it in writing
Create a practical roommate move agreement
A roommate move agreement can be a simple signed record of practical decisions: it does not replace the lease or change rights created by law. Include the agreed move dates, ownership decisions, cost allocation, cleaning assignments, access arrangements and method for resolving an unexpected charge. Link receipts or inventory photographs from the document. The goal is to preserve what everyone understood while memories are fresh, not to draft a complicated contract that no one reads during the move.
Separate household decisions from tenancy decisions. Roommates can agree who keeps the sofa or pays for cartons, but they should not assume that private agreement releases a named tenant from obligations to a landlord. Ontario’s standard lease guide explains that a tenancy agreement cannot use prohibited terms, including a blanket ban on guests, roommates or additional occupants, while other legal and contractual questions remain fact-specific. Send any proposed tenant change, assignment or sublet question to the landlord in writing and keep the response.
Include a change process. If the move date shifts, an elevator slot is lost or a mover’s work details changes, require the person who learns first to update the shared plan and notify anyone affected. Decide whether cost changes need unanimous approval or approval above a stated threshold. This prevents a hurried purchase from becoming a later argument about reimbursement. For complicated tenancy endings, review the LTB process overview and use the official form and current instructions that apply to your situation.
- State what the agreement covers and what it does not change.
- Attach an inventory, cost table, task schedule and contact list.
- Define how changes are approved and documented.
- Keep copies accessible after the shared chat or household account is closed.
Private property
Pack without crossing personal boundaries
Each roommate should pack private papers, medication, jewellery, electronics containing personal data and sentimental items unless they expressly authorize help. Shared packing does not create permission to open drawers, files or devices. Designate bedrooms and personal storage areas as owner-packed zones, then define genuinely communal areas where cooperative packing is welcome. If a person cannot attend, obtain written instructions about access, photographs and what may be handled before anyone enters their private space.
Use tamper-evident seals or numbered tape for sensitive cartons and record the number in the inventory. The seal is not an accusation; it creates a clear chain of custody when several destinations and helpers are involved. Keep passports, financial records, tenancy papers, keys and essential medication out of the moving truck in a personally controlled bag. That bag should travel with its owner and never be left in a lobby, shared vehicle or unlocked staging room.
Agree on a privacy-safe method for requesting a missing object after separation. A message should describe the item and likely location without demanding unsupervised access to the former home. The current resident can photograph what was found, arrange a neutral pickup time and record delivery. Set a reasonable collection deadline for ordinary belongings, while handling identification, medication or essential documents urgently. This procedure reduces surprise visits and keeps a forgotten possession from becoming a reason to retain keys.
Protect digital privacy as deliberately as physical privacy. Sign out of shared televisions, speakers and home hubs; remove saved payment details; change passwords for household accounts that will continue; and transfer ownership of smart devices before disconnecting them. Photograph serial numbers and cable arrangements for electronics that are being divided. When a shared internet account closes, agree who returns rented equipment and retain the provider’s confirmation so a later non-return charge can be traced to the assigned task.
Shared costs
Divide expenses by cause, benefit and evidence
Do not split every moving cost equally by reflex. A fair method asks who caused the cost, who benefits and whether the expense is truly shared. A single truck transporting everyone’s goods may be divided by agreed volume, time or an equal base plus individual extras. A piano surcharge belongs to the piano owner. An elevator deposit may be shared if all movers use the reservation, while a storage locker needed only by one person normally belongs to that person. Write the allocation rule before the invoice arrives.
Request a written mover estimate that identifies crew time, travel, materials, equipment, parking, heavy items and potential waiting. Build a simple ledger with columns for estimate, actual amount, payer, allocation basis, amount owed and proof. Avoid passing one large unexplained total through the household chat. When people can see why a cost arose, disagreements become specific and solvable. The free moving quote can capture origin, destination, access and service needs, but roommates should still identify separate destinations and inventories in the additional details.
Create a small contingency fund only if everyone agrees how unused money will be returned. Define what qualifies: an approved extra hour caused by building access might qualify, while an individual’s last-minute packing materials might not. Set a deadline for submitting receipts and settling balances. Do not deduct disputed moving expenses from rent, deposits or other obligations without understanding the legal consequences. Keep the moving ledger separate from the tenancy account so private reimbursements do not obscure amounts owed under the lease.
- Separate common transport costs from owner-specific services and surcharges.
- Agree whether time is divided equally, by volume or by destination.
- Require an itemized receipt for reimbursement.
- Set a written deadline for final reconciliation and repayment.
Quote accurately
Describe a multi-destination move before booking
Tell the moving company when one household is splitting across destinations. Provide the sequence of stops, approximate inventory for each person, building access at every address and any time-limited elevator reservation. A route that looks short on a map can require additional loading controls, travel and staging. Ask whether the estimate assumes one unload or multiple stops and how travel between Ottawa neighbourhoods will be charged. An accurate work details protects the crew schedule and reduces pressure to make improvised decisions at the curb.
Create a colour and symbol for each destination, then place the same mark on cartons, furniture tags and the inventory. Use large labels on two adjacent sides so the destination remains visible in a stacked truck. Put mixed-ownership boxes on separate load zones rather than relying only on marker ink. If the final stop will be unloaded first because of truck configuration, discuss load order with the crew leader before anyone carries the first item from the unit.
Nominate one decision-maker at each destination and give the crew leader a printed contact sheet. The person at the old unit should not simultaneously be expected to receive goods across town. If a roommate cannot attend, authorize a specific representative to direct placement and document condition. Include backup phone numbers and building contacts, but avoid sharing private information that the crew does not need. A concise operational sheet is more useful than a long group-message history.
Review the cancellation, rescheduling and waiting-time terms before roommates divide the deposit. Decide who has authority to approve additional time and how the others will be told. If one destination loses access, ask the mover whether the unaffected delivery can continue or whether unloading must pause. The answer depends on the booked route and truck loading plan, so it belongs in pre-move coordination rather than an assumption made during a delay.
Building coordination
Reserve access without making neighbours manage the move
Ask the landlord or property manager about moving hours, elevator reservations, loading areas, door supervision, protective coverings and deposits at both addresses. In a condominium, governing documents and site procedures may regulate common-element use even when the tenancy allows occupancy. Record the approved window and contact person. If roommates have different destinations, decide whether one long reservation or separate smaller moves better fits the building’s rules and the crew’s minimum charges.
Survey the route from bedroom doors to the vehicle, including corners, thresholds, stair doors, ceiling clearances and lobby traffic. The apartment and condo access survey provides a structured way to capture measurements and restrictions. Report anything that could change equipment or staffing: a narrow service corridor, a small cab, an unavailable loading dock or a long carry from legal parking. Do not assume the elevator used for daily trips is available for furniture.
Protect neighbours’ access. Keep corridors, fire routes, exits and doors clear; stage goods inside the unit rather than building a hallway queue. Schedule noisy disassembly and loading within allowed hours. Ottawa’s Noise By-law restricts loading or unloading a moving van or motor vehicle between 11 p.m. and 7 a.m., but a building may set narrower times. Plan around the stricter applicable rule and confirm current requirements rather than treating the municipal limit as a booking entitlement.
- Confirm the approved moving window and whether setup time is included.
- Record elevator dimensions, loading location and access-control method.
- Assign one person to protect doors without defeating security controls.
- Keep escape routes and shared corridors continuously unobstructed.
Pack as a system
Stage each roommate’s load without mixing destinations
Finish packing before the reserved access window begins. Establish a labelled zone for each destination and a separate zone for donations, waste and items staying in the old unit. Start with rarely used goods, then pack communal rooms only after ownership decisions are complete. Leave a small functional kit for the roommate who remains. A box marked ‘kitchen’ is not enough when two kitchens will receive goods; labels should identify owner, destination, room and sequence.
Furniture needs tags that cannot detach during wrapping. Place a paper destination tag beneath clear stretch wrap or use removable labels on protective material, never adhesive that may damage a finish. Bag hardware by item and owner, photograph disassembly and attach the bag to a protected component when safe. If one roommate’s furniture needs professional handling, describe it when booking apartment moving support so the planned equipment and crew reflect the actual work.
Build an exception log for anything that cannot be packed or moved as planned. Examples include a borrowed tool awaiting return, a plant that needs personal transport, a hazardous product the mover cannot carry, or a shared item still for sale. Assign its next action and owner. Exceptions left only in someone’s memory are often abandoned, loaded to the wrong destination or discovered after keys have been returned.
- Use owner, destination, room and priority on every carton.
- Keep ‘stays here’ goods visibly separate from outgoing loads.
- Count numbered cartons at loading and at each delivery.
- Maintain a live exception list until every item is closed.
moving day control
Use zones, counts and a single escalation path
Begin with a five-minute briefing. Show the crew the protection route, destination colours, fragile and heavy items, no-load zone, washroom and person authorized to answer work details questions. Roommates should direct placement through one crew contact rather than issuing competing instructions. If an ownership dispute appears, isolate the item and continue with undisputed work. Paying professional moving time while debating a lamp is rarely sensible and can disrupt an elevator reservation.
Count items by destination as they cross the unit door and again at delivery. The count does not replace a mover’s inventory or claim process, but it can reveal a wrong-zone carton before the truck leaves. Photograph room condition after each area is emptied, without capturing neighbours or private documents. Note pre-existing common-area damage before work starts and report fresh damage promptly through the building’s stated process.
Keep one roommate responsible for essential access materials: keys, fobs, elevator confirmation, parking information, mover contact, building number and payment method. A second person should hold a backup set where permitted. If the crew encounters a delay, decide whether to keep loading inside the unit, reorder tasks or call the property manager. Clear authority prevents several roommates from making contradictory calls that increase waiting time.
Cleaning and condition
Close each room with evidence, not assumptions
Divide cleaning by area and standard, not vague promises to ‘help.’ Assign appliances, cabinets, bathrooms, floors, walls, balcony and waste removal, then define when each task can begin. The person moving out first may not be able to clean a kitchen still in use, while the last person may inherit disproportionate work. Balance the schedule by assigning early tasks or reimbursing documented supplies rather than waiting until the final hour to argue about effort.
Photograph the old unit after belongings and waste are removed, using consistent wide angles and close-ups of any concern. If a roommate remains, distinguish the outgoing roommate’s cleared areas from spaces still occupied. Do not photograph another person’s belongings without a practical reason and permission. Save dated images in a folder accessible to the people who may need them, then retain the move agreement, cleaning checklist and receipts for an agreed period.
Plan waste and donation runs before loading day. Building bins may not accept furniture, renovation debris, electronics or excessive move waste, and leaving goods in a garbage room can create charges or conflict. Confirm local disposal options and who transports excluded items. A sofa that no one claims is still a shared decision until responsibility is assigned; it does not become the building’s problem because the truck has arrived.
- Assign cleaning by named area, finish standard and completion time.
- Photograph empty areas only after the assigned cleaning is complete.
- Record who removes donations, bulky waste and prohibited materials.
- Keep receipts and completion evidence with the shared move record.
Keys and security
Complete a traceable key and access handover
Create a key register for unit keys, mailbox keys, fobs, parking remotes, storage keys and any temporary mover credential. Record who holds each item, its identifier if one exists, the return destination and deadline. Never leave keys unlabelled in a lobby or pass them through an unverified third party. If the building requires a signed return or charges for missing credentials, request a receipt and attach it to the move record.
A roommate remaining in the unit should still verify which credentials the outgoing person must return and whether the landlord or manager requires an occupancy update. Do not copy, deactivate or transfer controlled credentials without authorization. Change access to shared digital locks, cameras, routers and alarm applications at the agreed handover point, then test that the remaining resident retains control. Remove the outgoing person’s access rather than relying on a promise not to use it.
Schedule the final handover after the last required inspection, cleaning task and load has finished. The keys and elevator delay plan can help sequence time-sensitive access. If one named tenant leaves before others, confirm in writing whether the landlord expects individual or collective key return; a private roommate agreement should not substitute for the landlord’s direction. Keep the final confirmation where every affected tenant can retrieve it.
- Count all physical credentials before and after loading.
- Confirm the authorized recipient and obtain a dated return record.
- Transfer smart-lock and connected-device administration securely.
- Do not close access until the last approved inspection or move task is complete.
After delivery
Reconcile goods, money and unresolved tasks
At each new address, verify numbered cartons and furniture against that destination’s inventory before unpacking communal boxes. Put any wrongly delivered item in a clearly marked return zone and notify the other roommate immediately. Do not open a sealed carton simply to identify it when the owner code is visible. If the mover’s inventory or condition record shows a discrepancy, follow the company’s reporting process promptly and preserve packaging, photographs and documents relevant to the concern.
Hold a brief financial closeout when actual invoices and receipts are available. Apply the agreed allocation method, show the arithmetic and set a clear payment date. Separate an undisputed amount from a disputed item so the entire reconciliation does not stall. Record the final resolution in the ledger, including refunds of elevator deposits or contingency money. Avoid broadcasting financial details beyond the former household members who need them.
Close the shared plan only when every exception has an owner and next date. Remaining tasks may include returning internet equipment, selling one joint item, collecting a deposit, redirecting mail or transferring a parking space. Archive the inventory, agreement, key receipt, invoices and condition photographs in a location that does not depend on a former roommate’s personal account. A calm administrative finish is part of the move, not paperwork to abandon once the bed is assembled.
Set a final communication boundary once the ledger and property list are closed. Confirm the best channel for a legitimate late issue, then archive or leave shared groups that are no longer needed. Remove old emergency contacts and household-sharing permissions from applications. This last step is easy to overlook, but it prevents routine notifications, delivery updates and account prompts from continuing after the practical relationship has ended. Keep one neutral record of closure rather than a stream of informal confirmations.
Research record
Sources used for this guide
These primary and authoritative references informed the practical details above. Page availability should be reviewed during the regular editorial refresh.
- Condominium Authority of Ontario governing documentsPrimary condo-rules and common-element research.
- Landlord and Tenant Board tenancy guidancePrimary Ontario tenancy-process research; recheck forms before publication.
- City of Ottawa moving-vehicle and right-of-way guidancePrimary Ottawa moving-vehicle and street-access research.
- City of Ottawa Noise By-lawPrimary Ottawa loading-hour research.
- CCOHS ergonomics and lifting guidancePrimary Canadian handling-safety research.
- Landlord and Tenant Board : Interpretation Guideline 21: Landlords, Tenants, Occupants and Residential TenanciesDistinguishing tenants, occupants, roommates, subtenants and assignees and explaining why private roommate arrangements do not determine statutory status.
- Guide to Ontario's Standard LeaseOfficial provincial lease guide used for rent-deposit, utility, maintenance, insurance and tenancy-agreement context.




