ProMove Ottawa reviews this point as part of one connected Casselman plan. Verify destination keys, contact instructions and loading access before leaving the origin. For downsizing, condo, apartment or managed-residence procedures may affect the arrival plan. Updated site photos are needed after snow, grading or construction changes the planned truck space. For the requested downsizing, the customer should measure tight stairs, doorways, hallways and elevator openings at the Casselman properties before assigning handling methods. and should measure destination rooms, storage and furniture access. Separate compact central-street planning from newer-subdivision driveway and construction conditions. The review also considers storage or additional delivery destinations. This direct, property-specific approach gives the team better information for follow-up while avoiding unsupported assumptions about a neighbourhood, building, road, parking space or travel duration.