Treat the service scope and the Overbrook context as two parts of the same answer. Include the date and confirming contact. A relevant intersection detail is that stair geometry, additions, mature landscaping, shared driveways or a less direct entrance may affect one address, while the next property offers straightforward access, and for downsizing, the smaller home must accommodate circulation, storage and essential furniture rather than merely fit each item individually. The preparation should include this task: arrange decisions for family transfers, storage and approved removal early. For access, customers should share current access notes, contact instructions and any time restrictions for the Overbrook stops before the move is finalized. Confirm basement, side-door or shared-entry use before assigning the carry route. Because current household volume and sorting readiness may shape the estimate, ProMove Ottawa asks for current facts about both properties and revisits the plan when those facts change before the scheduled move.