ProMove Ottawa reviews this point as part of one connected Centrepointe plan. Provide a complete inventory, including storage lockers, garages and outdoor contents. For Ottawa suburban residential areas, clear steps, walkways and the intended vehicle approach before the crew window. Heat-sensitive belongings, medication and important documents should remain separately controlled by the customer in every season. For the requested local moving, the customer should measure tight stairs, doorways, hallways and elevator openings at the Centrepointe properties before assigning handling methods. and should confirm the exact origin and destination, including unit and entrance details List the destination floor for every large item before loading a multi-level Centrepointe home. The review also considers travel time and route between addresses. This direct, property-specific approach gives the team better information for follow-up while avoiding unsupported assumptions about a neighbourhood, building, road, parking space or travel duration.