Treat the service scope and the Convent Glen context as two parts of the same answer. Clear steps, ramps and the full sidewalk connection, not just the front stoop. A relevant intersection detail is that document a reasonable communication and timing plan for weather, traffic or route changes. For Ottawa suburban residential areas, match each address to its house, townhouse or multi-unit access pattern. The preparation should include this task: confirm origin, destination and any flexibility around loading and delivery dates For access, customers should measure tight stairs, doorways, hallways and elevator openings at the Convent Glen properties before assigning handling methods. Measure split-level and renovated-home exits when large furniture may predate the current doorway configuration. Because origin and destination access may shape the estimate, ProMove Ottawa asks for current facts about both properties and revisits the plan when those facts change before the scheduled move.