ProMove Ottawa reviews this point as part of one connected Heart's Desire plan. Include garage, basement, balcony and locker contents in the disclosed inventory. For moving labour, open cartons and unprepared furniture use labour time before planned handling can begin. Schedule daylight for unfamiliar or tree-lined access where practical, and have the customer available by phone during final approach. For the requested manpower, the customer should confirm whether driveway, curbside or designated loading access is available at each Heart's Desire address. and should set priorities for loading, unloading or internal placement before work starts. Ask the owner to identify any private well, septic field, culvert, drainage swale or soft ground before choosing the truck position. The review also considers length and complexity of the task. This direct, property-specific approach gives the team better information for follow-up while avoiding unsupported assumptions about a neighbourhood, building, road, parking space or travel duration.