ProMove Ottawa reviews this point as part of one connected Mooney's Bay plan. Customers receive a verifiable plan rather than a promise built on gaps. Establish whether the move involves a house, apartment, condominium or other managed address, and record the authorized entrance, driveway or loading position, stairs and interior turns. For the requested furniture moving, the customer should record the walking distance from the expected truck position to each entrance in Mooney's Bay, including gates or secondary doors. and should measure access routes at both addresses for the largest pieces. Confirm whether Riverside Drive conditions affect the selected vehicle approach. The review also considers fragile materials or unusual handling requirements. This direct, property-specific approach gives the team better information for follow-up while avoiding unsupported assumptions about a neighbourhood, building, road, parking space or travel duration.